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Is your company Registered? |
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Are your prices per car or per person? |
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How early do I need to book my car? |
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Can I make a booking on the phone? |
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I have completed a booking will you confirm the booking? |
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Can I make a booking if the party consists of more than six passengers? |
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Will you meet us at any time of day? |
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Where
do I meet the driver? |
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What
will happen if we do not meet the driver? |
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What
if the flight is delayed or early?. |
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Do
I have to pay any additional costs for waiting? |
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What
would happen if I were unable to complete airport formalities
within free wating time? |
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Can
you guarantee your driver to be at the airport on time? |
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Can
I pay by Credit Card? |
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Do I need
to pay in advance? |
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Will
my credit card number be secure? |
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Can
I smoke in the car? |
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Do
we need to tip your driver? |
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Can
I cancel my booking? |
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If
I have paid by credit card and cancel my booking, can
I get a refund? |
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How
much luggage can I carry? |
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How
do I query or cancel a booking? |
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What
do you mean by desired time of pickup? |
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Q: |
Is
your company Registered
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A: |
Indian Travel and Tour is fully
registered company and we abide by the regulations laid
by the Indian Goverment.[Top...] |
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Q: |
Are your prices
per package or per person?
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A: |
We charge by package not indivisuals.
Our prices are fixed and there are no hidden charges.
[Top...]
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Q: |
How early do I need to book
a travel service?
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A:
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As advance as
possible. If you are making a last minute booking it
is best to phone. [Top...]
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Q:
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Can I make a booking
on the phone
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A: |
Yes you can make a booking
on the phone Please call us on 0091 9756947699 |
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Q:
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Can I make a booking if the party
consists of more than six passengers??
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A: |
Yes we accept bookings for
large groups[Top...]
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Q:
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Will you meet us
at any time of day?
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A: |
Indian Travel and Tour provides
a 24 hour service. we might levy a extra charge for unsocialble
hours. [Top...]
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Q:
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How do I meet the
driver?
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A: |
Your driver will meet you inside
or outside the airport as per your request. He or she
will be holding a board with your name. Your name will
be hand written on this board. If possible we will supply
you with the name and mobile/cell phone number of our
driver. [Top...]
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Q: |
What will happen
if we do not meet the Driver/Representative?
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A: |
If you are unable to contact
the Driver/Representative please ring us at 00919927132166. The operator will locate
the Driver/Represerntative for you. [Top...]
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Q: |
What if the flight
is delayed or early?
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A: |
The Driver who is allocated
to pick you up will check the flight status on the day.
if you have made other arrangements the Driver will arrive
according to those arrangements. [Top...]
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Q:
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I have completed
a booking with your company will you confirm this?
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A: |
Yes we will confirm your booking
in written and also give you a recipt. If you do not receive
this confirmation please contact us.
[Top...]
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Q: |
Do I have to pay any additional
charges or cost?
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A:
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If there are
additional charges or cost we will notify you before
we charge your card.[Top...]
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Q:
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What would happen if I were
unable to complete airport formalities within the free
waiting time?
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A:
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The majority of
customers clear formalities within the free waiting time.
Our driver will leave the airport if you do not contact
us. Unfortunately in such circumstances we have no option
but to charge the full fare for the journey. In some circumstances
we may charge a reduced amount based on costs incurred.[Top...]
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Q: |
Can you guarantee that your
driver will be at the airport on time?
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A:
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Our drivers
will make every effort to arrive on time,at times it is
difficult to predict traffic and other situations outside
of our control. .[Top...]
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Q: |
Can I pay by credit card?
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A:
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We accept major
credit cards via the website.[Top...]
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Q:
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Do I need to pay
in advance?
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A: |
Yed for international customers we
would require payment in advance
[Top...]
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Q: |
Will my credit card number
be secure?
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A:
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Yes, the credit
card transaction will be processed by Paypal and HDFC Bank India. This
will take place across a secure server and connection.
We keep all your card details in a safe and secure place
and are then destroyed after the journey has been completed.
[Top...]
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Q: |
Can I smoke in the car?
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A:
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You may smoke
only with the permission of the driver who is free to
decide at his or her own discretion. In Coaches you
are not permitted to smoke as we have a non smoking
policy.
[Top...]
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Q: |
Do we need to tip your driver?
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A:
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Tipping is not
essential, We leave it at your descretion. [Top...]
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Q:
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Can I cancel my booking?
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A:
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Yes, you can cancel
or postpone a booking, Please contact us for more information.[Top...]
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Q:
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If I have paid by credit card
and cancel my booking, can I get a refund?
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A:
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Refunds are only
available on Taxi services. Hotel reservations and holiday
packages are not reundable as we have to pay hotels, Guides
and other services in advance and they have a no refund
policy[Top...]
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Q:
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How much luggage can I carry?
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A: |
It is essential that you book
a vehicle capable of carrying your luggage for an efficient
transfer from the airport or travel in INDIA.[Top...]
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Q:
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How do I query or cancel a
booking?
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A: |
You can cancel a booking for
airport taxi service 24 hour in advance.
[Top...]
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Q:
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What is “desired time of pickup”? |
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A: |
We have flexible
pickup timings, If you are a departing
customer we can suggest a time of drop off. Please note
that these are estimates and journey times may vary dependant
on incidents, weather and other unforseeable reasons.
If you are unsure please leave it blank and we would suggest
a pick up time. If you are a arriving customer give us
the flight details and we will check the flight status.
You are welcome to make any arrangements you require for pickup.
[Top...]
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